bryan coe digital marketing strategist

Why Your Data and Analytics Team Should Be Best Friends

I first saw this cartoon on LinkedIn from Avinash Kaushik, and it really hits home.

I have often been the person standing there pointing out the obvious. “Let’s look at the data to make our decisions.” But it is always amazing to me how few people in business either don’t have the capability or patience to do this. They want to follow “their gut.”

Sadly there are also many marketers that don’t want you to look at the data because they will be exposed to being incompetent, a fraud, or because their initiatives just didn’t work.

Analytics Can Raise a Question of Ethics

When you are responsible for the analytics it becomes an ethical question. Do you expose the data that shows the million-dollar campaign, did nothing? I have always taken what I think is the ethical option… YES. But this then makes you the enemy of whoever was driving the initiative.

Analytics Can be Your Best Tool for Success

The worst part is, it doesn’t have to be that way. If marketers would embrace analytics and data, they will have the chance to correct and save their campaign before they burn through a lot of money with no results. The analytics and data team should be your best friend and involved from the very beginning of every business initiative.

Of Course I Can Track That, But So What?

of course I can track that, but so what?

As analytics experts, this is the question we have to ask ourselves every time we work on reporting. With today’s tools we can track just about anything you can think of, but the real question is

SO WHAT?

You have to ask yourself, “Why is this important? How does this help us better understand our customers? Does this data really help us with actionable insights?”

If you can’t answer yes to at least one of these questions, or justify why the data is relevant in some way, then don’t add that table to your report or add another slide to your presentation deck.

Clear actionable data is much more powerful than puking data just because you can.

Digital Marketing Plans – Be Prepared!

One the most important things you need to be able to do if you work in digital marketing is adapt.

It’s paramount to create a strategy and plan for how you will accomplish your goals. Whether you want to increase revenue, reignite your client base or simply drive awareness. You need a plan, but you also need to realize even the best plans have obstacles. The digital marketing landscape changes at a breakneck pace, monthly, weekly, sometimes even daily! To be successful you need to be prepare to navigate through these changes.

your digital marketing plan with obstacles

What Digital Platforms do Teens and Young Millennials Use?

Is you’re target audience teens or young millennials? Do you know where they hangout online? BI Intelligence did a study to find out. You might be surprised with the results. According to the graph below Facebook is on the decline with Twitter and Instagram growing, but biggest jump in growth was with Snapchat.

teen and young millennials digital platform usage

Is Google Analytics Finally Removing Event Spam?

google analytics logo

When I went to the events section one of my client’s Google Analytics. I received the following notification.

google analytics event notification for event spam

This report has been filtered to include only data where there are values for “Event Label” dimension.”

Does this mean they are finally getting a handle on removing event spam. We’ve been fighting with it for months maybe even years. It would be great if Google finally found a way to remove it.

What is “event spam?”   With Google Analytics you can add code to your site so that you can track things such as clicks to play a video, view an image gallery, click on a link to an external site and more. There are unfortunately rogue sites of developers that add code to their site and steal analytics code from other sites so that strange things like, “For event management use spammersdomain.com.”

Typically this has to be filtered out in the Google Analytics dashboard, but it appears the new filter applied by Google does this for you.

Nice! Thanks Google.

Digital Marketing Changes in 2016 [Infographic]

Here are some very interesting predictions to what the digital marketing landscape will look like in 2016, according to the following Signal infographic.

One of the biggest trends that will continue in 2016 is the use of data. Data will drive everything from targeting precision, to advertising formats, platforms and relevancy. It’s no longer enough to say that you can track the ROI of your online efforts, marketers now need to use the data to reach more relevant audiences and to produce better results.

predictions for digital marketing in 2016

 

How Do I Prove My Marketing Value? What Should I Measure?

These days when it comes to Digital Marketing we pretty much have the ability to measure anything we want. The bigger challenge is deciding is what really matters. I often here the questions.

How do I prove my marketing value? How do I calculate ROI? What do I measure?

The amazing thing is the answer is simple, but most businesses and marketers miss it:

MONEY

Dollar bill How to track roi = money

“Show me the money!” 

Ultimately if what you are doing online does not make or save you money, is it really worth it? Traffic alone does not translate to money. You need people to convert in some way for there to be value. Then you can track your ROI (Return on Investment).

Once you understand this there’s a simple formula. To get started you need are two metrics from your sales team.  How much is a new sale worth and your conversion rate from leads to sales. With this information, apply the formula outlined below.

If you start from the bottom and move up; What’s your ROI and what do you need to do to win 10 new clients?:

  1. diagram for tracking ROIDetermine or define the average value of a new client or sale. (Let’s use $1,000)
  2. Next if you know your average conversion rate (Let’s use 50%)
  3. Now you can figure out how many leads you need to get 10 sales. (In this case it would be 20 leads)
  4. Then figure out the percentage of visitors that become leads. We’ll use 1% here. So then you need 2,000 visitors.
  5. So finally, use digital and online marketing tools to drive 2,000 visitors to your website and record the cost to do this.

Using this formula you’ll be able to see exactly the return on your online marketing investment!

And no more wondering what to track.

Simple Tips to Make Your Email Marketing Rock

As much as many people want to say, “email is dead,” they are simply wrong. Email marketing is still a great way to engage your audience, let them know about your great offers and nurture them to become a raving fan that helps you market to their friends and contacts.

OK, now that you’re sold on why it can be a great tool and you want to make yours better. Here are a few simple tips for making your email marketing memorable and shareworthy.

simple tips to create memorable emails that rock

Should You Stop Selling SEO Services? This Guy Thinks So

I came across this post today and I really believe it is something everyone read. Ryan really nailed it!

My core in digital marketing came out of SEO and you may know as the Digital Marketing Strategist, it is something that falls on my shoulders for our clients at Scheffey. So the title of the post might shock you. Why I Stopped Selling SEO Services and You Should, Too. 
 
So here’s the thing. For companies to really be successful online it’s truly about optimizing the web experience not just for a search engine. I’ll let you read the article to see exactly what I mean, but two things really jumped out at me.
 
“Yelp is a search engine. Facebook is a search engine. Twitter is a search engine. Amazon is a search engine. Quora is a search engine. Pinterest is a search engine. YouTube is a search engine. See where I’m going?”
Are you just optimizing for Google? If so, you probably need to think bigger than that.
And the way that the author’s girlfriend found furniture for their new apartment. Hint, it wasn’t Google.
The bottom line is SEO is evolving and unless we as digital marketers evolve with it, we will be left in the dust. the evolution of seo from cavemen to today

Here’s a link to the post, happy reading: Why I Stopped Selling SEO Services and You Should, Too

Micro-Moments That Every Marketer Should Know

This spring Google Announced that mobile-search has surpassed desktop search in the US. Knowing this we as marketers need to evolve to understand how people are going online and what is driving their usage.

What micro-moments are driving engagement for your brand?

Check out the infographic from Google.

4 New Moments Every Marketer Should Know

4-new-moments-every-marketer-should-know